Auto Glass USA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Phone number
  • Email address
  • Vehicle information (year, make, model, glass type)
  • Service address
  • Any other information you provide through forms, calls, or messages

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Provide and schedule auto glass repair and replacement services
  • Respond to inquiries and provide quotes
  • Communicate regarding appointments or services
  • Improve our website and customer experience
  • Send service-related notifications
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Analyze website traffic
  • Improve functionality and performance
  • Support advertising and remarketing campaigns

Third-party services (such as analytics or advertising providers) may also use cookies or tracking pixels.

You can disable cookies through your browser settings, though some site features may not function properly.

4. Sharing of Information

We may share your information only when necessary to:

  • Provide services you request
  • Coordinate with technicians or service partners
  • Comply with legal requirements
  • Protect our rights or prevent fraud

We do not share personal information for marketing purposes unrelated to our services.

5. Phone Calls and Communications

Calls to our business may be recorded for quality assurance, training, and service purposes.

By contacting us, you consent to receive communications related to your inquiry or service request, including phone calls, text messages, or emails.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent for communications

To exercise these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Auto Glass USA

Phone: (503) 810-7253

Website: https://myautoglassusa.com

By using our website, you consent to the terms of this Privacy Policy.